Privacy Policy

Strongback Contracting Inc. operates strongbackcontracting.ca. This policy explains what personal information we collect through this website, how we use it, and the choices you have. We handle personal information in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

Information we collect

• Information you give us. When you fill in our contact form, we collect what you enter, such as your name, email address, phone number and the details of your project.
• Basic technical information. Our web host automatically logs standard technical details when you visit, such as your IP address, browser type and the pages you view. This is used to deliver and secure the site.

This website does not use advertising or analytics cookies, and we do not track you across other websites.

How we use your information

• To reply to your inquiry and prepare a quote.
• To schedule and carry out work you ask us to do.
• To keep records of our conversations and jobs.

We do not sell, rent or trade your personal information.

Who we share it with

We share information only with the service providers that help us run this website and handle your inquiry:

• Cloudflare hosts this website and delivers its pages. Like any web host, it processes basic technical information such as your IP address to serve and protect the site.
• Make.com receives the details you send through our contact form and passes them on to us.
• Google (Gmail and Google Sheets) is where we receive and keep a record of your form submission so we can reply.

Some of these providers may store or process information outside Canada, including in the United States, where it may be subject to the laws of that country. We may also disclose information if the law requires it.

Links to other websites

This site links to other websites, such as our Facebook page. Those sites have their own privacy policies, and we are not responsible for how they handle your information.

How long we keep it

We keep your information only as long as we need it for the purposes above, or as long as the law requires.

How we protect it

We take reasonable steps to protect your information. This website uses a secure (HTTPS) connection, and access to your details is limited to the people who need them to help you.

Your choices

You can ask to see the personal information we hold about you, ask us to correct it or delete it, or withdraw your consent to us using it. To make a request, send us a message through our contact form or call us at (289) 927-5011.

If you have a concern we have not resolved, you can contact the Office of the Privacy Commissioner of Canada.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last changed.